"Visitors here often ask us some very political questions, questions like ‘why didn’t the UN do something about Palestine?’. It is true that we as staff are the face of the UN, we work on problems, spread messages, inform people about issues, empower them with knowledge, principles, and the core values of the UN, and facilitate infrastructure and capacity building -- but, in the end, the decisions are made not by the staff but by the member states."
Do you think that the more powerful nations have a louder voice over the less powerful in the decision making?
"Good question. Can you imagine if there was no place where the more and the less powerful nations can sit down and talk? It would be a chaos. Maybe world war III. Justice, freedom and equality is a long term struggle, the struggle of the entire human history. And we, today, here are still a part of this history. It is clear that we have not attained the ultimate goal, and often we cannot provide a direct answer or a quick path to it, but at the UN we are trying hard to push things to that direction, and this process itself is also very hard."